Kenji Osano
Welcome to my portfolio
Hi, I'm Kenji Osano
Customer Support Specialist | Technical Support | WordPress Web Designer
With over 9 years of experience in customer support, technical troubleshooting, QA testing, and WordPress website optimization, I help businesses create exceptional user experiences and solve complex technical challenges.
About Me
A dedicated professional with extensive experience in customer happiness, technical support, and WordPress web design.
Customer Happiness Expert
9+ years of experience delivering exceptional customer support and building lasting relationships.
WordPress Specialist
Expertise in WordPress development, theme customization, and website optimization.
QA & Troubleshooting
Strong background in quality assurance testing and technical problem-solving.
Continuous Learning
Passionate about staying current with modern web design practices and technologies.
Focus Areas & Interests
Work Experience
A proven track record of delivering exceptional customer support and technical solutions.
Customer Support Happiness
Optimizepress
Remote
June 2016 - January 2026
QA / Development
Accedeo IT Outsourcing and Software
Philippines
April 2015- August 2015
Skills & Expertise
A comprehensive skill set built through years of hands-on experience.
WordPress & Web Design
WordPress Web Design
Theme Customization
Plugin Integration
Performance Optimization
HTML & CSS
Javascript
SEO Optimization
Technical Support
Technical Troubleshooting
Customer Support
Documentation
Knowledge Base Creation
Ticket Management
Bug Tracking
Quality Assurance
QA Testing
Software Testing
Test Case Development
Defect Identification
WordPress & Web Design
WordPress Web Design
SEO Optimization
HTML & CSS
Theme Customization
Plugin Integration
Performance Optimization
Technical Support
Technical Troubleshooting
Bug Tracking
Customer Support
Documentation
Knowledge Base Creation
Ticket Management
Quality Assurance
QA Testing
Defect Identification
Test Case Development
Software Testing
Portfolio & Projects
DFY Membership
Your Membership
Time Optin form
Master Application
Lead landing page
Case Landing page
Podcast Landing Page
Education
Bachelor of Science in Information Technology
De la Salle John Bosco College
Bislig City, Philippines
Graduated March 2015
Get In Touch
Have a project in mind or want to discuss how I can help? Feel free to reach out!
Location
Philippines
Phone
+63-956-4620-980
osanokenji@gmail.com
Kenji Osano
Customer Support Specialist, Technical Support Professional, and WordPress Web Designer based in the Philippines.
Quick Links
Contacts
osanokenji@gmail.com
+63-956-4620-980
Philippines
© 2026 Kenji Osano. All rights reserved.
